We develop AI-powered voice and chat assistants that communicate naturally, automate client interactions, and help your business grow.
What is the purpose of developing an AI Assistant and what are its advantages?
An AI Assistant enhances business communication by automating customer interaction while maintaining a natural, human-like experience. Its purpose is to save time, increase efficiency, and deliver consistent, 24/7 support or sales assistance across digital channels.
01
Brand Responsiveness
AI Assistant becomes the voice of your brand – fast, helpful, and consistent in tone.
02
Conversion Growth
AI quickly responds to user needs, qualifies leads, and books meetings – boosting conversion rates.
03
Customer Experience
Instant replies, smart routing, and personalized dialogs increase satisfaction and engagement.
04
Trust & Professionalism
A well-trained assistant builds trust by providing clear, accurate, and timely answers without delay.
05
Automation Advantage
By automating repetitive conversations, your team saves hours while your business stays always-on.
Experience and expertise
We understand that a modern AI Assistant should not only answer questions – it must represent your brand, create trust, and provide measurable value. Our AI solutions help companies automate conversations, qualify leads, and deliver world-class user experiences via natural dialogue.
Successful cases
Our team has deep experience in implementing customized AI assistant that match the unique workflows and goals of each client. From automating voice calls to syncing data with CRMs and websites, we’ve helped numerous businesses streamline communication, reduce manual workload, and scale client interactions – all through smart, human-like automation.
Development stages
Our AI Assistant development process is designed to deliver reliable, human-like assistants that automate conversations, optimize workflows, and integrate seamlessly with your systems. Here are the key stages:
01
Conversation Architecture & Goal Mapping
- Identifying core business needs (e.g. lead qualification, appointment scheduling, support automation)
- Defining assistant goals, use cases, and success criteria
- Mapping triggers (site visits, CRM events, voice calls, etc.)
- Writing conversation logic flow (decision trees, fallback handling)
- Selecting target platforms (chat widget, phone, CRM, etc.)
02
AI Training & Assistant Design
- Designing the assistant’s tone of voice and communication style
- Fine-tuning or configuring LLMs (like GPT-4o) for the assistant
- Creating prompts, intents, slots, and expected responses
- Designing UX for chat/voice interface (on-site or embedded)
- Integrating with text-to-speech (TTS) and speech-to-text (STT) if voice-based
03
Integration & Deployment
- Connecting the assistant to your CRM, email, database, booking tool, or backend
- Implementing webhooks, API calls, or no-code integrations
- Testing user flow in staging environment (multiple use cases)
- Final optimization of latency, fallback messages, escalation paths
- Launching on your website, phone system, or app
04
Monitoring, Feedback & Continuous Improvement
- Live performance tracking (intent accuracy, conversion rate, drop-offs)
- Collecting user feedback and behavior analytics
- Updating responses, conversation branches, or tone as needed
- Scaling across departments or channels (chat, voice, app, widget)
- Adding advanced features (multi-language, memory, personalization, logic branching)
Technologies
We use a variety of technologies to provide companies with powerful, scalable, and secure SaaS solutions.
Call to action
We’re used to creating powerful, scalable, and user-friendly SaaS solutions that will help any company of any size succeed. Ready to experience the benefits of SaaS for your business? Our team is here to help!
Industries
Workflow integrations are applicable across a wide range of sectors, including:
- Business
- Sales
- E-Commerce
- Education
- Travel
- Logistics
- Finance
- Banking
- Customer Support
Basic questions and answers
AI Assistants can answer questions, qualify leads, book meetings, remind clients, collect data, and automate customer communication – both via chat and voice.
Yes. Once deployed, the assistant works round-the-clock without breaks, ensuring every user gets instant support or guidance – even outside working hours.
Absolutely. We create custom integrations with popular CRMs (like HubSpot, Pipedrive), websites, chat widgets, or phone systems via API or webhook.
Yes – we use state-of-the-art voice tech like ElevenLabs and natural dialogue models (Llama) to create speech that is fluid, expressive, and lifelike.
Consultation
Book a consultation with our expert
Viktor Salamakha
Co-founder, CTO
Viktor has been running IT business for over 13 years. He has experience in creating and running startups, cooperation with foreign investors. For about two years, he has been engaged in IT innovations and AI development.
Top Skills:
Development of business structures, innovative projects and business ideas